Shipping policy

Shipping Policy

We process orders within 1–3 business days (handmade products may require additional time during busy periods).

Shipping times vary depending on your location and the courier service. Once your order has been shipped, you will receive a confirmation message (and tracking details when available).

Please ensure your delivery details are correct. We are not responsible for delays caused by the courier, incorrect addresses, or failed delivery attempts.

If your order arrives damaged, contact us within 48 hours with photos of the item and packaging at valeria.karaivanova@gmail.com