Refund policy

Returns & Refunds Policy

Cancellations

You may cancel your order only before it is shipped.
To cancel, contact us ASAP at valeria.karaivanova@gmail.com.

Refund Policy

Hey there! 💗 We want you to love your Pretty Blended products.

Because our items are handmade and many are personal-care or fragrance products, we do not accept returns or refunds for change of mind.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery at valeria.karaivanova@gmail.com.

To help us fix it quickly, please send:

• Your order number
• Clear photos of the item and packaging

Once confirmed, we’ll offer a replacement or refund, depending on the situation.

Your happiness matters — and we’ll always do our best to make it right.